Microsoft Outlook and Outlook Express are fairly common email programs – most email users utilize one or the other to download email from a mail server to their computer.
Once downloaded, email is generally stored in a PST (Personal Storage Table) file. It’s simply a file with .pst at the end that holds email data (messages, contacts, calendar, etc).
Not everyone who uses Outlook stores data in a PST file but generally: if your email is available whilst not connected to a network – it’s stored in a PST somewhere on your hard drive.
Just as snail mail is delivered to a mailbox; electronic mail is delivered to file – a PST file. As you receive more and more email the size of the file increases – messages, attachments, contacts and other data add to the size of the file – maintenance becomes necessary, especially if you don’t delete regularly.
If you don’t perform maintenance, Outlook becomes slower; the file becomes larger, unmanageable and eventually corrupt.
Imagine what would happen if you stored your snail mail, catalogues and junk mail in your mailbox – removing it to read, then returning it to the mailbox for storage.
Of course, nobody does this – it’s ridiculous to continue stuffing a massive amount of items into a confined space and I’m sure your mail deliverer wouldn’t put up with it.
But for some reason we think email is different – that an unlimited amount of email messages with pictures and other attachments can be kept; that the deleted items never need permanently deleting; that the sent items can be kept forever – that we can let our PST get bigger and bigger and bigger.
Well, depending on what version of Outlook or Outlook Express you use; you need to keep the size of your PST to a minimum.
If you use version 2002 or a previous version you must keep your file size under 2GB. Improvements were made after this, so if you use version 2003 or 2007: you shouldn’t have problems until your file size reaches 20GB.
This is why keeping your software up-to-date is beneficial – advancements make software more user-friendly and efficient. For us, understanding how our email software works means we can perform a backup easily and prevent future problems.
To backup email in case of corruption, simply find your .pst file and save a copy to a safe location.
You should be able to find the location of your PST in: FILE – DATA FILE MANAGEMENT (if you don’t have this option, try searching your computer for *.pst or looking through your email options – the location will be there somewhere, depending on your version).
Ways to keep the PST file size down include: archiving (transferring older items to a storage file), compacting (an option in FILE - DATA FILE MANAGEMENT), saving attachments to My Documents or another location then deleting the email, creating a new PST file every 12 months or simply: deleting regularly.
Generally, it’s the attachments that will cause the file to be large – deleting them after saving them elsewhere can assist greatly.
It’s all about understanding the technology you are using and preventing problems before they occur.